Texting for Businesses: Is It a Good Idea?


You’re trying to find out the best ways to stay in touch with customers. You know email marketing offers a good ROI, but what about texting for business?

Does texting for businesses make sense, or does it annoy your customers? There are many benefits of texting for business, and understanding those benefits along with knowing how to effectively use texting for your business can allow you to unlock them.

Continue reading this article to learn more about the benefits of texting for work.

More Automation and Readability

It’s becoming more difficult for businesses to get their customer’s attention. When you have your own business phone line app, you can use it just like a normal phone number, but without having to reveal your home number or cell phone.

The beauty of being able to text your customers means you can automate when the messages go out, and since it’s a text, it gets their attention. Phone calls, voicemails, and emails can’t touch the attention people give to text messages.


If you need to send a reminder to your client, one of the easiest ways to do that is through text messages. Not only is it convenient for you, but it’s convenient for the client as well.

Whether you’re reminding them of an appointment, a sale, or something else, it can help people stay on the path to a sale, all while strengthening their engagement with your company.

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Many people rarely call their friends and family. Why would they want to pick up the phone and call a business? Giving people the option to text you can make you more appealing to your customers that don’t want to talk via the phone.

Get the Messages You’re Already Getting

Many businesses don’t even know that they are already getting text messages. They are getting text messages to landlines that don’t even accept text messages.

Instead of looking like you’re ignoring your customers, it’s time to step it up and add text messaging into your strategy.

You can find ways to use text messaging that will make a big difference in how people see your business and communicate with you.

Make It Personal

When you use text messaging for your business, it makes it seem more personal. Customers want personal interaction, and if your text strategy includes being able to communicate with a human through texting, that can make a big difference in how people feel about your company and brand.

Winning With Texting for Businesses

Now you know more about texting for businesses. You have an idea of how to get started, and you can begin getting out ahead of your competition.

Instead of worrying about what everyone else is doing, you can focus on creating relationships with your customers and upselling them to more products and services.

Do you feel like you need further information about marketing and sales for your business? Continue browsing through our blog to get more help.